Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns; however, we are committed to ensuring you are 100% satisfied with your fresh snacks. If your order arrives damaged or doesn't meet our quality standards, please reach out to our team within 7 days of delivery.
Return Process
- 1.Contact Support
Email our customer care team with your order number and a brief description of the issue regarding your snacks.
- 2.Provide Documentation
Attach clear photos of the packaging and product labels to help our quality control team investigate the discrepancy.
- 3.Review Process
Our team will review your claim within 48 hours to determine eligibility for a replacement or a full refund.
- 4.Resolution
Once approved, we will immediately process a replacement shipment or issue a credit to your original payment method.